If you need assistance accessing – or have any other concerns about the accessibility of – our websites and mobile applications, please contact Vincent Associates Real Estate or by phone at 585-381-0540 and we will work with you to provide the information you need. For those who are deaf or hard of hearing, or who do not use voice channels to communicate, please contact us via email or via 711 or other relay services.
We welcome your suggestions and comments about improving our ongoing efforts to increase the accessibility of this website.
Web Accessibility Help
If you have trouble seeing web pages, the US Social Security Administration offers these tips for optimizing your computer and browser experience for online viewing.
Please contact Vincent Associates Real Estate or phone us at 585-381-0540 if you have any feedback or suggestions as to how we could improve the accessibility of our websites, mobile applications, and other technology platforms.
I can't see very well
If you have trouble seeing web pages, the following information explains how to use your computer or web browser to make it easier to see web pages on ssa.gov and have web pages read out loud to you
Increase Text Size
Magnify your screen
Change background and text colors
Make your mouse pointer more visible
Respond to warning messages
I am blind
If you are blind, the following information explains how to use your computer, web browser and screen reader assistive technology to navigate web pages and online services on ssa.gov.
Use the Keyboard to Navigate Screens
Get Link Details Using Title Attributes
Respond to Warning Messages
Save & Print Forms and Confirmation Numbers
I find a keyboard or mouse hard to use
If you find a keyboard or mouse difficult to use, speech recognition software such as Dragon may help you navigate web pages and online services. This software allows the user to move focus around a web page or application screen through voice controls.
Whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software, or captions for videos, our goal is to make your use of our technology a successful and enjoyable experience.
I am deaf or hard of hearing
If you are deaf or hard of hearing, there are several accessibility features available to you.
- volume control
- all information and alerts conveyed via audio are also conveyed visually
- click the Start button
- click “Control Panel”
- click “Hardware and Sound”
- click “Adjust System Volume”
- use the volume control to increase or decrease sound to the desired level
A text transcript is a text equivalent of audio information that includes spoken words and non-spoken sounds such as sound effects.
A caption is transcript for the audio track of a video presentation that is synchronized with the video and audio tracks. Captions are generally rendered visually by being superimposed over the video, which benefits people who are deaf and hard-of-hearing, and anyone who cannot hear the audio (e.g., when in a crowded room).
The following information explains how to use captioning for video on demand and for both live and recorded webinars.
For video on demand, click the link to start the video playing. Next, click on the Closed Captioning (CC) button to activate the captioning feature.
For some videos and webinars, open captions are used. In these cases, the captioning feature cannot be turned off.
The Windows Media Player is required for online video content. If this media player is already installed on your computer, the player will come up automatically. If you do not have the player, it can be downloaded here: Microsoft Media Player download.
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